External User Manager allows you to easily manage all of your out-of-company Guests. You can create a detailed Onboarding Procedure for them, extract useful information, control the Teams they're added to, and automatically remove them from the Space when they no longer require access to it.
By connecting Teams Manager to External User Manager, all of your Guests will be managed through EUM, allowing you to benefit from the features described above.
Let's go through the connection process and explore how your organization can elevate its external user management through it.
💡 Feel free to visit the External User Manager Knowledge Base to understand how the app can be utilized to its full potential.
📋 Prerequisites
In order to successfully connect the two apps, you must:
Have a valid External User Manager License.
Properly Set Up External User Manager.
Be the Teams, Teams Manager, and External User Manager Admin.
🔌 Connecting to EUM
Navigate to Settings > Expert mode > Connected apps.
Select External User Manager.
The system will run a check to ensure that all the necessary criteria are met.
If successful, you'll be able to click on Connect.
Close the window and go about your business as usual. The two apps are now connected.
🔗 EUM Connection in Action
Once the connection between the two apps has been established, all External Users can be handled by EUM as opposed to TM or the regular Teams interface.
In order to ensure that Guest Access for a given Team is handled by External User Manager, you'll need to select it under the Force guest access dropdown when creating or editing the corresponding Policy.
Once this has been done, clicking on the button under Guests on the Teams tab of TM will start the Standard External User Manager Guest Invitation Process.
💡 Keep in mind that this option is available exclusively in Card View.
You can also Hide unmanaged Teams from External User Manager under Settings > Expert mode > Connected apps > External User Manager. Once enabled, this setting will ensure that EUM only displays Teams that are managed by TM.
⛑️ Need more help?
Get further assistance with Teams Manager through our support chat widget within the app, or reach out to us at [email protected].